Q & A

Q: Is there any way to apply for an account?

A: Customers can choose to open an account online, fill in and submit relevant information on the homepage of the website 【Speed Account Opening】 or visit the company to open an account.


Q: What documents do I need to apply for an account?

A: Identification documents and proof of address (Hydroelectric coal bills, tax bills or bank statements issued in the last three months)


Q: What products are available for purchase?

A: The precious metals sold by the company include: Internationally recognized brand gold (1 kg / 100 g), silver, palladium, platinum.


Q: What currency and payment method can I accept?

A: The company accepts customers in Hong Kong dollars, Japanese yen, US dollars and other currencies in cash or bank transfer.


Q: Office hours and settlement locations?

A: Office hours are from Monday to Friday (except public holidays) from 10 am to 7 pm (the delivery time can be extended according to customer requirements). In addition to the airport shop, the company also has a number of self-raising points for customers to choose.


Q: Can I recycle?

A: The company has a special recycling service. For details, please call the service hotline at (852) 2639 5255.


Q: Looking for a reference price?

A: Telephone hotline: (852) 2639 5255 / Whatsapp & Telegram / Wechat:9711 2198 / Email: info@uniprecious.com